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Leonardo Boutique Hotel Krakow Old Town - PatioLeonardo Boutique Hotel Krakow Old Town - Patio

Guest reviews for Leonardo Boutique Hotel Krakow Old Town

94
Excellent
Verified reviews provided by 

Review highlights

all 100%
couple 57%
family 30%
solo 8%
business 5%
Vibe
Awesome vibe.
Awesome vibe.
Location
Terrific location.
Terrific location.
Service
World class service.
World class service.
Cleanliness
Perfectly clean.
Perfectly clean.
Breakfast
Excellent breakfast.
Excellent breakfast.
Amenities
Excellent amenities.
Excellent amenities.
Food
Food is delicious.
Food is delicious.
Bar
Bar is amazing.
Bar is amazing.
Room
Rooms are great.
Rooms are great.
A D.
Reception staff"
A D.
Hotel is lovely and in a great spot for getting around. The rooms are clean but quite small but was sufficient for a weekend trip. It had everything you needed though. We used the bar quite a few times as it was lovely to come back after a full day walking around and sit on the comfy sofas with a drink, in order to recharge. It didn’t stay open late which was a shame as a night cap would have been nice. Breakfast is somewhat repetitive and if you go down towards the end there is no hot water for the tea and limited types of milk left. Neither were replenished when I asked if I could get more. Staff didn’t seem very happy either. I would definitely stay again but go room only and go for breakfast elsewhere.
100
01/05/2025
Kim H.
Fantastic location very comfortable room loved our stay"
Kim H.
Terrific hotel! From booking to check in nothing was a problem. The room was tastefully decorated and the bed and pillows very comfortable. The location was fantastic ! Reception staff were kind friendly and helpful. Great stay and would absolutely stay at the property again
100
01/05/2025
Thomas W.
Absolutely a hotel to visit"
Thomas W.
Thank you for the overall pleasant experience at your establishment recently! We truly enjoyed much of what you offer, but we wanted to provide some constructive feedback regarding the bar to help enhance the experience even further: 1. Lighting: The lighting in the bar felt a bit too bright, which affected the cozy ambiance. Adjusting to softer, more atmospheric lighting could greatly enhance the overall vibe. 2. Cocktails: The knowledge around cocktail preparation could use some improvement. For example, the Old Fashioned—a classic drink—didn’t quite meet expectations. A helpful tip might be to ask guests their preference for the base spirit, such as bourbon or rye, to ensure it aligns with their taste. We hope this feedback is taken in the spirit of improvement and as an opportunity to elevate an already good experience. Thank you for your service, and we look forward to visiting again soon! Best regards, Thomas & Ella
80
01/04/2025
Phil
After initial poor check in experience was good"
Phil
Seeing as though the reception staff are the first contact a guest receives they need a better attitude, not one of cant be bothered. After that though we had a great experience and the hotel was in a brilliant location for all areas of the city
80
01/04/2025
Andy D.
Great hotel"
Andy D.
Absolutely great stay at this hotel, we all loved it, clean, no noise whatsoever through the night, great location and pleasant staff, just one little moan, no toaster in the restaurant at breakfast time, other than this top hotel in a great place, we will definitely be coming back,👍🏼
100
01/04/2025
Jack B.
First Class"
Jack B.
Great hotel , Great staff, 5 mins walk to centre
100
12/30/2024
Nadia T.
Lovely hotel but the plastic mattress covers spoil it"
Nadia T.
Lovely hotel. Decor great, staff lovely. Our only complaint are the plastic mattress protector sheets that cause and uncomfortable nights sleep and make you very warm. Also the rooms are very very hot.
80
12/29/2024
Mr A. D.
Krak-wow"
Mr A. D.
Booked this hotel via EasyJet holidays. It was rated three star and was expecting 3 star quality. I was surprisingly impressed to see that this hotel had 4+ standard rooms, service and overall vibe. I would highly recommend people stay here and do not be put off with the 3 star rating
100
12/29/2024
T. L.
Excellent!!"
T. L.
Third time at this hotel. Excellent location. Near Old town. Very nice breakfast. Very polite staff. The food in the restaurant was very good especially zurek soup. I will definetely stay here next time
100
12/27/2024
Ioannis
Review for Leonardo Boutique Hotel Krakow"
Ioannis
I had the pleasure of staying at the Leonardo Boutique Hotel in Krakow, and it was truly an exceptional experience! First and foremost, the location is fantastic—just a short distance from the beautiful Old City, making it incredibly convenient for sightseeing and exploring the charming streets of Krakow. The rooms are spacious, immaculately clean, and designed with comfort in mind. The bed was unbelievably comfortable, ensuring a perfect night’s sleep after a day of exploring. One of the highlights of my stay was the breakfast—absolutely stunning! There was such a wide variety of fresh, delicious options that it felt more like a feast than a meal. It was the perfect way to start each day. Another standout feature is the wonderful staff, especially the young personnel working at the hotel. They were friendly, professional, and always willing to go the extra mile to make guests feel welcome. Their enthusiasm and warmth added a special touch to the overall experience. In summary, Leonardo Boutique Hotel Krakow exceeded all my expectations. Great location, spacious and comfortable rooms, a fantastic breakfast, and a team that truly cares about their guests. Highly recommended!
100
12/27/2024
Rosalyn O.
Leonado Boutique Krakow.an Amazing hotel"
Rosalyn O.
Spent mon - fri in this lovely hotel. All the staff were helpfull, always had a smile. Nothing was to much trouble. The food we e joyed a d the hotel was relaxing. Would definately recommend and return again.
100
12/27/2024
Vicky
A wonderful hotel with amazing staff"
Vicky
From the moment we entered the hotel we were impressed with the decor, especially as it was all decorated for Christmas. The staff were welcoming and helpful. Our room was brilliant. It was clean, spacious and furnished really nicely. There were lovely little touches such as the moon lamp. The views from the room were lovely, overlooking the park. It is only 5 mins walk to the main market square and everything is really close by. The bar is small but comfortable and the food there was tasty. Overall I really hope that I will be able to visit this hotel again.
90
12/24/2024
Kevan G.
Easy access adjacent to Old Town"
Kevan G.
Very functional and efficient. Nice, smart boutique feel.
80
12/21/2024
Debbie
Lovely hotel in a good location"
Debbie
Had a lovely 2 night stay .. perfect location for the old town
100
12/14/2024
Webby
Visited for Christmas Markets"
Webby
Hotel is ideally situated for the old town and Christmas markets. Just a short walk to everything. Our room overlooked the main road and it was noisy with the trams and then the park workers cleaning leaves with very noisy machines. Room was clean and tidy, beds are firm, plenty of pillows, small bathroom. I would stay here again as the location is great.
90
12/14/2024
Frazer D.
Excellent"
Frazer D.
Great hotel in a brilliant location. Easy to walk to the Jewish quater, Castle and old market square. There is a little noise from the trams on the street outside but that added to the experience in our opinion. The breakfast was limited and no consistent with options there was bacon only available on 1 of the days and on that day there were no beans.
90
12/12/2024
Maria K.
Fabulous stay"
Maria K.
Would recommend this hotel....Great location and staff ....very comfortable beds spotless rooms.
100
12/08/2024
M P.
We had an amazing time at your hotel"
M P.
From the time we checked in every one was extremely helpful and any assistance was no problem. Breakfast was excellent with a large variety of different foods. Rooms were comfortable. Only a short walk to the main square.Would highly recommend this hotel
100
12/07/2024
Jess
Brilliant hotel!"
Jess
We had a brilliant time and staff were very nice. Breakfast was really good. Paid for this on arrival.
100
12/05/2024
James
Great"
James
Excellent Location and Amenities. We will stay here again.
100
12/04/2024
Jeanette G. &. M. K.
She was extremely friendly and helpful, very good at what she does. A credit to the hotel"
Jeanette G. &. M. K.
Good location for the main square without being in a busy and noisy area, easy to get to the Christmas market.
100
12/03/2024
Stu
Good spot"
Stu
Good for a walk into the old town, rooms good size, a little noisy at times but no issue really
90
12/02/2024
Noli
Great Hotel in a Quiet but Convenient Location"
Noli
Modern facilities in an old building. Walking distance to Old Town attractions and transport links. Helpful staff. Ideal!
100
11/29/2024
Matthew B.
Lovely Hotel"
Matthew B.
Great hotel in a great location. Need to get a rear facing room due to the noise of the trams. Only issue with the rooms is the shower door, you can only open by pulling from the top, not good if you are short or are a child.
80
11/29/2024
Phill S.
Everything a city break hotel should be and more"
Phill S.
I would like to say what a lovely hotel this was, the staff were very courteous, friendly and knowledgeable. My wife and I ate in the bar on two occasions and one of the meals was not what we expected, we were more than happy to put it down to experience but the staff would not hear of it and gave my wife an alternative F.O.C. On one of the days we stayed we had to catch a very early mini bus which meant it was too early for breakfast but again the staff came to the rescue and provided two wonderful pack ups. The room we had was lovely clean and comfy, I wanted to take the bed home with me it was so comfy. Anyway, I could not recommend this hotel enough and would like to end this review by thanking the Leonardo Boutique Hotel our sincere thanks for a memorable stay in your lovely City
100
11/28/2024
Dave A. S. W.
Highly recommend this hotel"
Dave A. S. W.
The staff are extremely friendly a. helpful nothing is too much trouble. Location wise it's perfect with just a 10 min walk to the square in one direction a. similar to Kazimeeez in the other.
100
11/23/2024
Jane T.
Brilliant - I would certainly come again"
Jane T.
Great location and easy access to all tourist attractions. My room was spotless, comfortable and had brilliant coffee and tea facilities. All food and drinks in the bar were very reasonably priced. The bar staff were helpful and accommodating. I would certainly recommend this hotel.
100
11/23/2024
Bernie
Bernie"
Bernie
Great hotel staff helpful and friendly it was nice to see all young staff doing a great job Only down side was unable to check in until 3pm and had arrived about 10.30 am . luggage was kept by the hotel though.i would highly recommend this hotel to others
90
11/20/2024
Allyson M.
Great Hotel"
Allyson M.
Lovely hotel in good location close to Old Town. Reception Staff extremely helpful in arranging a last minute trip for us and gave us lots of help and tips, they all seemed very knowledgable. Bay staff very attentive. Will definitely use this hotel again when we return to Krakow.
90
11/18/2024
Craig P.
Terrific hotel / great location."
Craig P.
Very pleased and ideally located for a stay in Krakow.
100
11/18/2024